Learn about the intricacies of alternative dispute resolution processes within the IRS framework, including timelines, success rates, and mediation best practices for CPA candidates.
In the realm of federal tax controversies, a protracted and adversarial dispute with the Internal Revenue Service (IRS) is rarely beneficial for either party. Fortunately, there are alternative dispute resolution (ADR) tools available to streamline the process, reduce time, and cut down the cost of such disputes. One of the most notable programs is FAST Track Settlement, which, as part of the broader IRS Appeals and Mediation ecosystem, aims to help taxpayers and the IRS reach mutually acceptable resolutions quickly.
This section provides an in-depth look at:
• An overview of IRS ADR programs and their role in tax controversies
• The FAST Track Settlement program, its advantages, timelines, and success rates
• The mediation and appeals landscape at the IRS
• Practical examples, best practices, and potential pitfalls
• Additional references for deeper exploration
Understanding these methods is especially valuable for CPA candidates preparing for the Tax Compliance and Planning (TCP) section of the Uniform CPA Examination. Mastery of topics like dispute resolution strategies and procedural practice can offer tremendous value when advising clients or making strategic decisions in real-world tax settings.
After the IRS completes an examination (audit) of a taxpayer’s returns, disagreements about proposed assessments or adjustments may arise. Traditionally, taxpayers might appeal these findings through the IRS Office of Appeals or proceed to court if no resolution is reached. However, litigation can be expensive, time-consuming, and uncertain. ADR techniques, including mediation, arbitration, and FAST Track Settlement, were introduced to expedite resolution by allowing both the taxpayer and the IRS to discuss disputed issues in a less adversarial environment.
While FAST Track Settlement is one of the central programs this chapter will discuss, it is helpful to situate it within the broader context of the IRS appeals system. The IRS Office of Appeals operates independently of the other branches of the IRS, offering a venue for impartial review of tax disputes. Appeals Officers weigh the strengths and weaknesses of each side’s arguments and attempt to negotiate settlements based on facts, law, and hazards of litigation.
Common steps in a tax dispute:
At any point, or even before reaching a formal appeals process, the taxpayer and the IRS might consider alternative dispute resolution.
FAST Track Settlement (FTS) is designed to expedite the resolution of tax controversies during the examination process, without waiting for the case to enter the standard appeals pipeline. Depending on the taxpayer’s size and type (Large Business & International (LB&I) or Small Business/Self-Employed (SB/SE)), there are specific versions of FAST Track programs.
• Expedite resolutions of factual and legal disputes at the examination stage
• Avoid the time and resource consumption of full-blown appeals or litigation
• Provide a trained mediator (usually an Appeals Officer) who acts as an impartial facilitator
FAST Track Settlement is available in most cases where:
• The taxpayer has an ongoing examination with the IRS.
• There are factual or legal disputes that can be resolved via negotiation.
• Both the IRS examiner and taxpayer are willing to participate fully.
However, FTS is generally unavailable for issues designated for litigation, issues without a clear legal or factual basis, or cases that have already been referred to the Department of Justice.
Below is a high-level overview of the FAST Track Settlement process, showing key points of taxpayer and examiner interaction. Once both parties agree to attempt FTS, an Appeals mediator becomes involved to facilitate discussions.
flowchart LR A((Examination)) -->|Disagreement| B[Fast-Track Settlement Request] B -->|Submit Application| C[Acceptance into FTS] C -->|Assigned Mediator| D((Mediation Sessions)) D --> E{Resolution or Impasse} E -->|If Resolved| F[Closing Agreement or Form 906] E -->|If No Agreement| G[Standard Appeals or Litigation]
Because one of the goals of FAST Track Settlement is efficiency, the program is designed to resolve disputes in approximately 60 days (for LB&I) or sometimes in as few as 40 days (for SB/SE). Actual timeframes can vary based on issue complexity, taxpayer responsiveness, and the availability of resources.
Success rates tend to be favorable:
• In LB&I FAST Track Settlement, the IRS has historically reported resolution rates of around 80-85%, with many cases closing within 100 days.
• In the SB/SE environment, reported success rates are also high. Many smaller cases with less complex issues can be resolved in under two months.
These statistics make FAST Track an attractive option for taxpayers who need a quicker resolution and are open to negotiated settlements.
FAST Track Mediation (FTM) is sometimes conflated with FAST Track Settlement. Although both involve a trained mediator, FTM can be employed at different stages and has a narrower scope. Unlike FTS, which includes a settlement component, FTM is purely about mediating to see if both sides can reach an agreement. The mediator does not have settlement authority but helps bridge factual gaps, clarify positions, and promote an environment where compromise is more likely.
Key distinctions:
• FTM may be used for smaller controversies or even collection issues.
• The mediator strictly facilitates; no direct settlement authority is granted to the mediator.
• Timelines vary but are generally shorter than going through standard appeals.
Beyond FAST Track, the IRS also offers mediation programs at the Appeals stage. Post-Appeals Mediation (PAM) is typically available if a taxpayer’s case is already under the jurisdiction of Appeals, and both parties can’t settle the dispute but agree to attempt an alternative approach. In PAM:
• An appeals mediator who wasn’t involved in the original appeals conference helps facilitate communication.
• The mediator aims to clarify the “gray areas” of dispute.
• If successful, the case is closed with a mutual settlement. Otherwise, it can move to Tax Court or District Court litigation.
While distinct from FAST Track Settlement, Post-Appeals Mediation has similar aims—reducing the resources spent and fostering early resolution. For TCP exam preparation, it’s important to note these parallel avenues.
• Inadequate Preparation: Presenting incomplete data causes delays. Thorough preparation, including reviewing relevant sections of the Internal Revenue Code (IRC) and Treasury Regulations, is crucial.
• Unrealistic Expectations: Entering the process with rigid demands may lead to quick impasse. Maintain open-mindedness—each side must be prepared to compromise.
• Delayed Application: Waiting until the end of the examination to request FAST Track can limit the program’s benefits. Engaging ADR early fosters a more efficient resolution.
• Lack of Representation: Taxpayers often benefit from professional representation, especially when dealing with complex corporate or partnership structures.
Imagine a mid-sized manufacturing corporation experiencing an ongoing IRS examination. The company disputes a large inventory valuation adjustment that could significantly increase its taxable income. Both the taxpayer and the IRS examiner want to avoid long, costly litigation. They decide to seek FAST Track Settlement.
Companies and individual taxpayers similarly benefit from such processes, especially if they maintain proper documentation and approach the negotiation in a spirit of cooperation.
The following diagram offers a more comprehensive perspective on how FAST Track Settlement fits within the broader dispute resolution continuum.
flowchart LR A[IRS Examination Completed] -->|Proposed Adjustments| B{Taxpayer Disagreement} B -->|Agree to FTS| C[FAST Track Settlement] B -->|Decline FTS| D[Standard Appeals Process] C -->|Resolved or Impasse| E[Closing Agreement or Forward to Appeals] D -->|No Resolution at Appeals| F[Tax Court / District Court] E -->|If No FTS Agreement| D F --> G[Judicial Decision or Settlement Before Trial]
For CPA candidates focused on the Tax Compliance and Planning (TCP) exam, understanding these resolution pathways is vital:
• Exam Application: Test questions can center on identifying which issues are suitable for FAST Track Settlement or Mediation.
• Real-World Application: As future CPAs, you may advise clients on whether to use these programs.
• Ethical Implications: CPAs must ensure honest disclosure and fair dealing during the mediation or settlement process (see Chapter 21: Practice & Procedure on ethics standards).
In addition to memorizing procedures, aim to grasp the underlying policy rationale: the IRS wants to resolve valid disputes efficiently and fairly, while protecting the U.S. Treasury’s interests.
• IRS Publication 3605: Provides guidance on the FAST Track Settlement program.
• Internal Revenue Manual (IRM), Part 8 (Appeals): Detailed procedures on appeals and mediation.
• “Tax Controversies: Practice and Procedure” by David M. Fogel et al.: A robust reference for advanced dispute resolution strategies.
• The AICPA Tax Section website for the latest legislative and administrative guidance on ADR.
Given the inherent complexity of federal tax disputes, the FAST Track Settlement and other appeals and mediation methods offer a pragmatic route for both taxpayers and the IRS to achieve cost-effective and timely resolutions. As you prepare for the Uniform CPA Examination, building a thorough understanding of these programs not only helps you answer exam questions but also equips you with valuable knowledge for future client advocacy and tax planning. Remember that success in these programs ultimately rests on comprehensive preparation, open communication, and the willingness to find common ground.
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