Explore key IT and IS control terms vital for CPA candidates, featuring plain-English explanations and references to earlier chapters for deeper knowledge.
This section provides a concise glossary of crucial Information Systems and Controls (ISC) terms. Each entry is paired with a practical, plain-English definition, along with cross-references to relevant chapters throughout this guide. While these definitions aim to be succinct, readers seeking more thorough discussions are encouraged to follow the chapter references provided.
Access control refers to processes and technologies used to regulate who or what can view or use resources in an information system. Controls include user ID/password mechanisms, biometric scans, and role-based access (e.g., limiting sensitive data to authorized personnel).
• Cross-reference: See Chapter 18 (Authentication and Access Management) for deeper insights.
Access reviews involve periodic assessments of user accounts and their associated permissions. By reviewing who has access—and whether that access is still needed—organizations minimize the risk of unauthorized data exposure.
• Cross-reference: Chapter 18 (Authentication and Access Management).
An AIS is a specialized system that collects, stores, processes, and reports financial data for decision-making. It supports transactions such as payroll, accounts receivable/payable, and general ledger activities within an organization.
• Cross-reference: Chapter 6 (Enterprise Resource Planning (ERP) and Accounting Information Systems).
Agile development is a flexible, iterative approach to software creation. It breaks projects into small increments known as sprints, enabling rapid feedback and adaptation to changing business needs.
• Cross-reference: Chapter 10 (IT Change Management) and Chapter 10.5 (Systems Development Life Cycle).
Analytics is the use of data, statistical models, and computational techniques to glean insights and inform decision-making. It can involve descriptive, diagnostic, predictive, or prescriptive methods.
• Cross-reference: Chapter 14 (Data Integration and Analytics).
Application controls are specific to individual software applications, helping ensure data integrity, completeness, authorization, and accuracy. They can include input validation and automated balancing checks.
• Cross-reference: Chapter 7 (Business Processes in Information Systems) and Chapter 8 (ITGC).
Backup and recovery processes involve creating and maintaining duplicates of critical data and systems to facilitate restoration if primary data is lost, corrupted, or otherwise rendered inaccessible.
• Cross-reference: Chapter 9 (System Availability and Business Continuity).
Big Data typically refers to large volumes of data, often from varied sources, that require advanced storage and processing techniques to derive meaningful insights.
• Cross-reference: Chapter 13 (Data Warehousing and Big Data Environments).
Blockchain is a distributed digital ledger technology that records transactions in a peer-to-peer network. Each new record is encrypted and linked in a chain, making tampering nearly impossible under normal circumstances.
• Cross-reference: Chapter 6.4 (Blockchain Integration and Considerations for Financial Reporting).
BCP entails creating strategies and frameworks to ensure critical business operations continue during and after a disruption (e.g., natural disasters).
• Cross-reference: Chapter 9.1 (Disaster Recovery Planning and Business Resiliency).
A BIA identifies crucial business functions and quantitatively/qualitatively evaluates the effects of interruptions, helping prioritize recovery efforts.
• Cross-reference: Chapter 9.3 (BIA: Identifying Critical Functions).
BPM depicts end-to-end processes within an organization. Diagrams can clarify interactions and data flows, helping identify inefficiencies and control gaps.
• Cross-reference: Chapter 15 (Business Process Modeling and Improvement).
Cloud computing involves delivering IT services over the internet, from data storage and software platforms to full-scale virtual infrastructure. Common models include IaaS, PaaS, and SaaS.
• Cross-reference: Chapter 5.3 (Cloud Computing Models and Deployment Architectures) and Chapter 29 (In-Depth Cloud Computing Governance).
COBIT is a widely recognized framework for IT governance and management. It provides best practices for aligning IT goals with organizational objectives.
• Cross-reference: Chapter 3.3 (COBIT 2019 Overview) and Chapter 8.5 (Aligning ITGCs with COSO and COBIT).
CI/CD is a DevOps practice where code changes are integrated and deployed automatically, using frequent builds and tests to streamline software releases.
• Cross-reference: Chapter 10.4 (Continuous Integration and Continuous Deployment in Modern DevOps).
Cyber insurance offers financial protection against cyber risks, covering costs related to data breaches, ransomware, and business interruption.
• Cross-reference: Chapter 20.4 (Cyber Insurance as a Risk Mitigation Strategy).
Cybersecurity involves methods, technologies, and procedures aimed at protecting information systems from unauthorized access, harm, or misuse.
• Cross-reference: Chapter 16 (Foundations of Cybersecurity).
Data classification is the process of labeling information based on its sensitivity, legal requirements, or strategic value. Examples include “public,” “confidential,” or “restricted.”
• Cross-reference: Chapter 11.2 (Data Classification Levels and Metadata Management).
A data dictionary catalogs detailed information about data elements, including names, meanings, formats, and relationships, ensuring consistent use of data across systems.
• Cross-reference: Chapter 12.3 (Data Dictionary and Data Integrity Controls).
Data governance establishes policies, standards, and accountability for managing enterprise data, ensuring its integrity, security, and overall quality.
• Cross-reference: Chapter 11 (Data Life Cycle and Governance).
Data integrity ensures the accuracy, completeness, and reliability of data throughout its entire life cycle, from input to storage to processing and output.
• Cross-reference: Chapter 7.3 (Evaluating Processing Integrity Controls in Major Cycles).
A data lake is a storage repository designed to hold raw, unstructured, and semi-structured data from multiple sources until it is needed for analytics.
• Cross-reference: Chapter 13.1 (Data Warehouses, Data Lakes, and Data Marts).
DLP tools and techniques prevent unauthorized data exfiltration or inadvertent exposure, often by monitoring and controlling data in motion, use, or rest.
• Cross-reference: Chapter 19.3 (Data Loss Prevention (DLP) Tools and Strategies).
A data mart is a subset of a data warehouse, designed for a specific business function (e.g., marketing or finance). It simplifies access to relevant data for targeted analysis.
• Cross-reference: Chapter 13.1 (Data Warehouses, Data Lakes, and Data Marts).
Data mining uses statistical algorithms, machine learning, and artificial intelligence to identify patterns or anomalies in multidimensional datasets, helping inform strategic decisions.
• Cross-reference: Chapter 14 (Data Integration and Analytics).
Data retention dictates how long data is kept and under what conditions. Regulatory, legal, and operational requirements often shape retention policies.
• Cross-reference: Chapter 11.3 (Policies for Data Retention and Destruction).
A data warehouse is a centralized repository designed to store historical data from multiple, often disparate, sources in a structured manner optimized for reporting and analysis.
• Cross-reference: Chapter 13.1 (Data Warehouses, Data Lakes, and Data Marts).
DevOps is a collaborative approach merging software development (Dev) and IT operations (Ops) teams, facilitating faster releases and more stable environments.
• Cross-reference: Chapter 10.4 (CI/CD in Modern DevOps).
DR involves restoring systems and data after disasters (hardware failures, cyberattacks, natural catastrophes). DR is typically part of a broader Business Continuity strategy.
• Cross-reference: Chapter 9.1 (Disaster Recovery Planning and Business Resiliency).
Encryption transforms data into a coded form to prevent unauthorized disclosure. Only holders of the correct decryption key can revert the data to its readable format.
• Cross-reference: Chapter 19.2 (Encryption Techniques and Key Management).
An ERP system integrates core business processes—like finance, HR, procurement—into a unified platform, streamlining data flow and decision-making.
• Cross-reference: Chapter 6 (Enterprise Resource Planning (ERP) and Accounting Information Systems).
A firewall filters incoming and outgoing network traffic based on preconfigured security rules, acting as a barrier between trusted internal networks and untrusted external networks.
• Cross-reference: Chapter 17.2 (Firewalls, Intrusion Detection and Prevention Systems).
In IT, forensic investigation refers to the methodical analysis of systems, logs, and digital artifacts to identify evidence related to security incidents or legal matters.
• Cross-reference: Chapter 20.3 (Forensic Investigations and Chain of Custody).
The GL is the central repository for an organization’s financial transactions, summarizing accounts like assets, liabilities, equity, revenues, and expenses.
• Cross-reference: Chapter 6.2 (Accounting Information Systems within ERPs).
GRC represents frameworks and processes that ensure an organization meets its strategic objectives, manages risks appropriately, and complies with laws/regulations.
• Cross-reference: Chapter 3 (Governance, Frameworks, and Regulatory Environment).
Hardware refers to the physical components of a computer system—servers, end-user devices, network wiring—that host and run software and data.
• Cross-reference: Chapter 5 (IT Infrastructure Fundamentals).
HIPAA is a U.S. federal law that sets national standards for protecting sensitive patient health information (PHI). It mandates administrative, physical, and technical safeguards.
• Cross-reference: Chapter 3.4 (Other Influential Standards and Regulations).
IAM solutions manage user identities and roles, enforcing the principle of least privilege to reduce unauthorized data exposure risks.
• Cross-reference: Chapter 18 (Authentication and Access Management).
Incident response is the structured approach to handle security breaches or disruptions. It includes detection, containment, eradication, recovery, and post-incident learning.
• Cross-reference: Chapter 20 (Incident Response and Recovery).
ITGC are foundational controls that support the secure and reliable operation of IT systems, typically covering areas such as access, program changes, program development, and operations.
• Cross-reference: Chapter 8 (IT General Controls (ITGC) – Standard Domains).
IaaS is a cloud computing model where providers offer virtualized computing resources (e.g., servers, storage) over the internet, allowing organizations to manage operating systems and applications.
• Cross-reference: Chapter 5.3 (Cloud Computing Models and Deployment Architectures).
An IDPS monitors network or system activities to detect malicious activity or security policy violations, sometimes taking automated action to block or isolate threats.
• Cross-reference: Chapter 17.2 (Firewalls, Intrusion Detection and Prevention Systems).
Least privilege is a security principle that grants users only the permissions and resources necessary for their legitimate work, thus limiting exposure if an account is compromised.
• Cross-reference: Chapter 18.3 (Role-Based Access and the Principle of Least Privilege).
ML is a subset of AI where systems learn patterns from data without explicit programming, enabling predictive analytics and automated decision-making.
• Cross-reference: Chapter 14.3 (Predictive Analytics, Machine Learning, and AI Fundamentals).
In auditing, materiality is the threshold at which misstatements or omissions impact users’ decisions based on financial statements or reports.
• Cross-reference: Chapter 4.3 (Risk Assessment and Materiality in IT-Related Engagements).
MFA adds an extra layer of security by requiring users to present at least two forms of verification (e.g., password plus mobile token).
• Cross-reference: Chapter 18.2 (Password Policies, Multi-Factor Authentication, Single Sign-On).
Network segmentation partitions a computer network into sub-networks to isolate threats and improve security control.
• Cross-reference: Chapter 17.1 (Network Segmentation and Isolation).
The OS is the fundamental software that manages computer hardware, software resources, and provides services for programs and users (e.g., Windows, Linux).
• Cross-reference: Chapter 5.2 (Operating Systems and Virtualization Concepts).
Patch management ensures timely updates of software or firmware to fix security vulnerabilities, add features, or improve performance.
• Cross-reference: Chapter 10.3 (Patch Management: Risks and Controls).
A pen test involves simulating real-world attacks to find vulnerabilities in an organization’s systems and networks before malicious actors do.
• Cross-reference: Chapter 21.1 (Types of Security Assessments).
Predictive analytics uses data, algorithms, and machine learning to project future outcomes or behaviors, helping organizations anticipate and respond to trends.
• Cross-reference: Chapter 14.3 (Predictive Analytics, Machine Learning, and AI Fundamentals).
Privacy concerns the rights and obligations of individuals and organizations regarding the collection, use, retention, and disclosure of personal data.
• Cross-reference: Chapter 19 (Data Confidentiality and Privacy Controls).
Processing integrity ensures that data is processed accurately, completely, and timely throughout each transaction or system interaction.
• Cross-reference: Chapter 7.3 (Evaluating Processing Integrity Controls in Major Cycles) and Chapter 24.1 (Trust Services Criteria for SOC 2®).
PKI is a system of technologies, policies, and procedures used to create, manage, distribute, and revoke digital certificates, enabling secure data exchange.
• Cross-reference: Chapter 19.2 (Encryption Techniques and Key Management).
RPA configures software “robots” to emulate human actions within digital systems, automating repetitive tasks (e.g., invoice processing).
• Cross-reference: Chapter 6.3 (Robotic Process Automation and Emerging Technologies).
RBAC assigns system or resource access according to job roles within an organization, simplifying the management of user privileges.
• Cross-reference: Chapter 18.3 (Role-Based Access and Principle of Least Privilege).
SaaS allows users to access software hosted by third-party providers via the internet. The provider manages infrastructure, updates, and security, while the user focuses on data and usage.
• Cross-reference: Chapter 5.3 (Cloud Computing Models and Deployment Architectures).
An SLA is a contract that defines the scope and quality of a service (e.g., uptime, support response time), setting expectations between a provider and a client.
• Cross-reference: Chapter 9.4 (Metrics and Agreements).
With SSO, employees log in once to gain access to multiple systems. It centralizes authentication and can reduce password fatigue.
• Cross-reference: Chapter 18.2 (Password Policies, Multi-Factor Authentication, Single Sign-On).
SOC reports provide assurance about a service organization’s controls relevant to financial reporting or security, availability, processing integrity, confidentiality, or privacy.
• Cross-reference: Part V (System and Organization Controls (SOC) Engagements).
SQL is a standardized language for managing and querying relational databases. Common commands include SELECT, INSERT, UPDATE, and DELETE.
• Cross-reference: Chapter 12.2 (SQL Queries: Common Commands, Clauses, Operators).
A subservice organization is a third party used by a main service organization to perform some activities that may be relevant to user entities’ internal control over financial reporting.
• Cross-reference: Chapter 23.5 (Inclusive vs. Carve-Out Method) and Chapter 25.3 (Identifying Complementary User Entity Controls).
System availability is the extent to which a system is operational, accessible, and able to deliver services when needed.
• Cross-reference: Chapter 9 (System Availability and Business Continuity).
Organizations commonly maintain multiple environments for software development (Dev), quality assurance (QA), and production (Prod) to reduce risk and improve quality control.
• Cross-reference: Chapter 10.2 (Environments and Testing).
This process involves assessing and monitoring potential risks introduced by vendors, partners, and suppliers who have access to an organization’s systems or data.
• Cross-reference: Chapter 7.5 (Third-Party and Vendor Risk Management).
A threat actor is any individual or entity that poses a risk to an organization’s IT systems through malicious activities like hacking, phishing, or malware deployment.
• Cross-reference: Chapter 16.1 (Threat Actors, Attack Vectors, and Evolving Landscapes).
Tokenization replaces sensitive data with a non-sensitive equivalent (token), reducing the risk of data exposure if breached.
• Cross-reference: Chapter 19 (Data Confidentiality and Privacy Controls).
A TPS handles the collection, modification, and retrieval of transaction-oriented data, ensuring speed, reliability, and consistency.
• Cross-reference: Chapter 7.1 (Core Transaction Cycles and Supporting Modules).
User entity controls refer to complementary controls that client organizations must implement when utilizing a service organization’s system to ensure proper internal control.
• Cross-reference: Chapter 22.3 (Comparing User Entity Controls and Subservice Organization Controls).
Virtualization is the creation of simulated computing resources, such as virtual machines, networks, or storage, allowing more efficient utilization of physical hardware.
• Cross-reference: Chapter 5.2 (Operating Systems and Virtualization Concepts).
A vulnerability scan automates the process of identifying known security weaknesses in systems, networks, or applications.
• Cross-reference: Chapter 21.1 (Types of Security Assessments).
Zero-trust is a security model that requires strict identity verification for every user or device attempting to access resources, regardless of network location.
• Cross-reference: Chapter 16.4 (Zero-Trust Approach to Security).
Below is a visual overview of a simple access request flow in a zero-trust network, using Mermaid.js diagramming.
graph LR A["User <br/>Entity"] --> B["Zero-Trust <br/>Authentication"]; B["Zero-Trust <br/>Authentication"] --> C["Resource <br/>Access Granted?"]; C -->|Yes| D["Access <br/>Allowed"]; C -->|No| E["Access <br/>Blocked"];
In this diagram, all entities accessing resources must pass through robust identity verification steps. The outcome of verification directly determines whether the resource is accessible, embodying the zero-trust mindset.
By understanding these foundational terms, CPAs and IT professionals can better communicate, evaluate, and implement effective controls that safeguard financial data, uphold compliance, and drive organizational success.
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