Browse Information Systems and Controls (ISC)

Chapter 20: Incident Response and Recovery

In this section

  • Events vs. Incidents: Definition and Escalation
    Discover how to distinguish security events from incidents and implement an effective escalation process, including triage and formal incident declaration.
  • Incident Response Plans and Crisis Management
    Learn how robust incident response strategies, precise communication, and a well-structured process help organizations contain, recover from, and prevent future security incidents.
  • Forensic Investigations and Chain of Custody
    Explore best practices for digital forensic investigations, emphasizing evidence preservation, typical oversights that compromise investigations, and effective chain of custody documentation to maintain data integrity and legal admissibility.
  • Cyber Insurance as a Risk Mitigation Strategy
    Learn how cyber insurance supports organizations by transferring financial risk from cybersecurity incidents and breaches. Explore coverage types, policy exclusions, underwriting processes, and real-world examples across various industries.
  • Problem Management – Root Cause Analysis and Permanent Fix
    Learn how effective problem management goes beyond immediate incident resolution, focusing on root cause analysis and long-term corrective actions to prevent recurrence.